01↗
AI Customer Service
智能客服助手
Turn high-frequency enquiries into fast, consistent and context-aware service.
- Automatic customer enquiry responses
- WhatsApp and web support
- Order status enquiries
- Lower frontline service pressure
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AI PRODUCTIVITY SOLUTIONS
AI-powered productivity
for cross-border logistics.
AITEREX is an AI productivity solutions company. We begin with cross-border logistics—rebuilding how teams serve customers, sell, quote and operate.
01Our position
An AI company.
Built from logistics.
Focused on productivity.
AITEREX was founded by a team with deep cross-border logistics experience. We understand where traditional logistics businesses lose time—in customer service, sales, quotations, order handling and analysis—and apply current AI technology to redesign that work.
02AITEREX Logistics AI
Rebuilding the workflows
that move logistics forward.
Not another logistics system. Practical AI that works across the processes your team already runs.
02↗
AI Sales & Quotation
智能销售与报价助手
Understand customer needs faster and help sales respond with greater speed and clarity.
- Customer requirement analysis
- Rapid quotation draft generation
- Faster sales response
- Structured opportunity follow-up
03↗
AI Operations Intelligence
智能运营分析
Turn fragmented business data into operating insight and clearer management decisions.
- Automated business data analysis
- Management report generation
- Exception detection
- Workflow bottleneck discovery
03Experience AITEREX
LIVE AI CAPABILITY
See how AI changes
the customer conversation.
This live bilingual advisor demonstrates how AITEREX understands logistics context, clarifies business needs and turns a conversation into a qualified next step.
- 01Logistics-aware answers
- 02Needs qualification
- 03Structured human handoff
AITEREX AI ADVISOR · ONLINE
Powered by OpenAI
Hello — I’m the AITEREX AI Logistics Advisor. Tell me which workflow you want to improve, and I’ll help you identify a practical starting point.
AI-generated guidance · Verify live rates and regulations
04Why AITEREX
Industry understanding.
AI capability.
Business outcomes.
Technology matters only when it changes how the business performs. AITEREX combines logistics experience with AI implementation and a relentless focus on measurable productivity.
Deep Logistics Experience
深度物流行业经验
We understand real workflows, operational constraints and the judgement that cannot simply be automated.
AI Implementation Capability
AI 技术落地能力
We turn current AI capabilities into usable workflows—not presentations, demos or disconnected tools.
Business Productivity Focus
关注真实商业结果
We start with response time, labour intensity, service quality and management visibility.
05Our story
From operating logistics
to rebuilding its productivity.
Our journey began in Shenzhen in 2016 with Aitao Logistics. Years of serving cross-border businesses gave us first-hand insight into the repetitive work and operational friction inside the industry. Today in Singapore, that experience has evolved into AITEREX—an AI productivity solutions company turning deep logistics understanding into practical AI workflows.
Aitao Logistics
Built our foundation in cross-border logistics operations and customer service.
Experience before technology
Learned where teams lose time across customer service, quotations, orders and analysis.
AITEREX 爱拓科技
Transforming logistics experience into AI-powered productivity solutions for global businesses.
06Built to expand
Starting with logistics.
Advancing enterprise productivity.
Cross-border logistics is our first arena. Over time, AITEREX will help more traditional industries redesign work with AI—one real workflow at a time.
START WITH ONE HIGH-VALUE WORKFLOW
What should AI
change first?
Tell us where your team loses time. We’ll help define a focused, measurable starting point.
Talk to AITEREX↗AI logistics advisorAsk me anything